Nuway Solar generally collects personal information from customers for the process and provisions of our goods and services. We also gather personal information from third-party sources, but only if clients have expressively consented us to collect such personal details. Below is the detailed explanation of how we collect information from our customers:
Online Contact Forms
We use contact forms to collect personal information from customer inquiries. We may utilize such personal information to introduce some of our goods and services to customers as well as inform them of our upcoming promotions, product innovations, and service discounts.
Website Access and Usage
External Sources of Information
We may collect personal information from other companies, but the details may be limited to what is necessary to help us provide the goods or perform the services in an effective manner.
Purpose of Advertising
Personal information may be used in various advertising forms, which may seem tailor-fitted to the interest and current location of our online visitors and customers. This does not mean users will receive more advertisements, but rather advertisements from third-party vendors and affiliated sites which are relevant to their target interest.
Term of Disclosure or Application
We, at Nuway Solar, will only use personal information for a specific purpose being requested from us or any other purposes which are related to one of our activities, such as marketing initiatives and customer care services. We will not disclose your personal information to other third-party companies except for the following conditions below:
Prior consent from you through writing a formal request You have been informed that such personal details would need to pass on to another party For the purpose of legal disputes If disclosure is authorized by law or deemed necessary for the implementation of criminal laws If disclosure would prevent and imminent threat to someone’s life
Nuway Solar often takes proactive steps to secure your personal information against unauthorized access, mishandling, and data loss. We enforce the following data protection protocols to ensure that all valuable information and project details are completely secured in our data servers:
Password protection for all IT-related systems, including password protection and log-in access Use of updated SSL security systems Internal policies regarding the use and storage of personal information, business details and revenue details Restricted employee access to sensitive information where applicable Data encryption to all transactions, such as project invoicing, payment schedules, contract terms, and client information among others Creation of backup data from secure servers If the client no longer requests for personal information, all details are eradicated safely from our secure servers. Inactive client accounts are also removed from the system in order to minimize the risk of a data breach.